Multiple Email Addresses
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Declan Reck
Another request for this feature to be added https://flywheelhelp.zendesk.com/agent/tickets/14906964
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Joshua Novak
Flywheel was so much better before WPEngine lol. Something like this would have been fixed in 2 weeks.
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Erin Olson
Merged in a post:
Additional Billing Contacts and Dashboard access for White Label end-client.
Eden Day
* Summary of the idea:
- Enable Additional billing contacts for white label client invoices.
- Enable multiple clients/users for a White Label client subscriptions (multiple user access to the end-client White Label dashboard).
* Who does it affect?
- This was a direct request from Matt O in the Middle Seat Org: https://app.getflywheel.com/admin/organizations/5328
- https://flywheelhelp.zendesk.com/agent/tickets/14369792.
- His client would like access to their White Label dashboard available to multiple people within their office. In addition, they'd like their invoice/receipts to be send to multiple email addresses.
* What is the problem it would address?
- Currently the primary contact for the client subscription would have to forward their White Label receipts through to their accounting office manually. Matt has made note that this accounting office is the one who manages their credit cards so I'm thinking when cards expire, getting access to the client white label dashboard is becoming tricky, so multiple logins to the end-client white label dashboard would allow credit card info to be maintained without sharing a single login, or without sharing CC info to members of their team who shouldn't have it.
* Why should we implement this idea?
- We allow Additional Billing Contacts for Flywheel subscription receipts and have our awesome collaborator system in place for teams needing selective access so it would be great to have parity between Flywheel and White Label and gives our Orgs using White Label more options for their end clients. Win Win.
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Kevin Nugent
I've had a couple of clients ask that an invoice be sent to their accounts email address but with their own email address in copy. Being able to add multiple email addresses to a client or just an option to add CC (or even BCC) right before the invoice is sent would be useful.
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Kathy Szczesny
Being able to CC additional people is required for some clients. Workaround now is to send them a PDF.
Emerson Carter
Had a request for this exact thing: