Client Report does not show plugin name properly
under review
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Rene Morozowich
I have a plugin installed called Email Address Encoder. If you look at the site under Plugins, there is a star in a circle next to the name. Here's a screenshot: https://snap.renemzw.com/KTkKnppG
When I go to run a client report, it shows up like this: https://snap.renemzw.com/wgF5M1lF
Are you able to remove the "no glyph" or add the star in on the client report?
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Rick Love
marked this post as
under review
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Rick Love
Hi Rene Morozowich sorry you're having this issue and thanks for the feedback. I'll raise a ticket with my team to look at this.
Sam Harriman
Hello Rene,
Thank you for reaching out to us on our Product Feedback board and supplying us with those screenshots, it greatly helps for context.
The usual reasons the no glyph shows up is due to the reporting tool not being able to correctly render the SVG file that is displaying the star icon next to the plugin name within your wp-admin panel.
May I ask, which reporting tool are you using?
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Rene Morozowich
Sam Harriman It's the WP Engine report. See attached, page 6.
Sam Harriman
Rene Morozowich: Thank you for sending that on Rene! That helps provide a lot more context. I've sent this internally to our team to take a look at and review. I'll keep you posted here in regards to the status of this and one of my product team members should be in contact here also!
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Rene Morozowich
Sam Harriman Sorry about that - I should have sent the whole thing sooner and not just the cropped screenshot.
I also have a ticket open about this with ID 8243922. They instructed me to put this feature request in here as well. Thank you!